Privacy Policy – EM Energy & Air

Last Updated: [9/13/25]

EM Energy & Air (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect:

Contact Information: Name, phone number, email, address.

Service Information: Details about your HVAC needs, service requests, and appointments.

Website Data: IP address, browser type, cookies, and usage data.

Communication Preferences: Opt-in choices for calls, emails, and text messages.

2. How We Use Your Information

We use your information to:

Provide HVAC services, quotes, and appointments.

Respond to inquiries and customer support requests.

Send service reminders, promotions, and updates (with your consent).

Improve our website and services.

Comply with legal obligations.

3. Sharing of Information

We may share your information with:

Service providers who assist in delivering our services.

Legal authorities when required by law.

We do not sell your personal information to third parties.

4. Your Privacy Rights

If you are a California resident, you have the right to:

Request access to the personal information we have about you.

Request deletion of your personal information.

Opt out of marketing communications at any time.

To exercise your rights, contact us at [insert email/phone].

5. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Children’s Privacy

Our services are not directed to individuals under 13.

7. Updates

We may update this Privacy Policy. The updated version will be posted here with the “Last Updated” date.

Contact Us:
EM Energy & Air
1 650-300-3216
office.emenergyair.net